Returns & Exchanges

At Transparent Labs, we offer a 30-day window for returns and exchanges on all unworn fashion items in their original condition. We believe in complete clarity and a seamless experience from purchase to return.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all tags and labels remain attached to maintain eligibility for a refund.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it to the outside of your package before dropping it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects and approves your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing